Shipping policy

Domestic Shipping

Delivery Companies: Yamato Transport (Nekopos, Takkyubin), Japan Post (Click Post, Yu-Pack)

Please note that customers cannot choose the delivery company or shipping method. We appreciate your understanding.

 

International Shipping

Delivery Companies: Japan Post ( e-packet, EMS)

 Shipping Destinations:

Depending on the shipping method, destination country, and package weight, delivery may take anywhere from 3days to 14days after the order is placed.
Please note that we may not be able to ship to certain countries or regions.

International Shipping Fees

International orders are shipped from Tokyo using international mail services.
Shipping fees include both the postage and a handling fee.
The total cost will be displayed on the order confirmation page during checkout.

Please note that in addition to shipping charges, your country may apply import taxes, VAT (Value Added Tax), customs duties, or other fees upon delivery. See below for more details.

Shipping Fees:
Shipping costs vary depending on the shipping method, destination country, quantity, and total weight of the package.
The weight includes both the product and any necessary packaging materials.

Customs and Other Fees

Depending on your country's regulations, additional fees may be charged by the shipping carrier when your package arrives.

These fees may include import taxes, VAT, and/or customs duties, and are the responsibility of the recipient.
Because these fees differ by country and are determined locally, we are unable to estimate or cover them.
We recommend checking your country's customs regulations before placing an order.